Flexible and friendly service meets customer’s changing needs
A long-held ambition to build their own home led to Robert and Catherine Nash requiring significant storage for their household items – whilst they lived with relatives for two years.
Having purchased land in Suffolk, the couple researched self-storage facilities to house their possessions. Having found HomeStore in Bury St Edmunds online, they went along to check out the facilities to see if it would work for them.
Robert says: “We were impressed by the facilities and friendly service and decided to go ahead. Initially we rented the largest unit available as we had a lot of bulky items to store. After a year, we decided to sell our large sofa and so were able to reduce the size of the unit to a smaller one at a more cost-effective price.
“The staff at HomeStore were really flexible and helpful in accommodating our changing needs and everything went very smoothly. After a total of two years, we moved into our new home at the beginning of October and were able to remove and relocate all our things.
“Throughout our time at HomeStore, we found the team approachable and really keen to help us. Nothing was too much trouble and we enjoyed an excellent service from start to finish.”
“The staff at HomeStore were really flexible and helpful in accommodating our changing needs and everything went very smoothly.”